Bio/Contact
Hi!
Mike Salerno
Digital Communications Manager
I lead the Digital Communications team at Con Edison. I oversee the daily operation of the company's websites and intranet. I’m responsible for the hiring and development of our team, facilitating quality through consistent toolsets and processes, and establishing methods to define and measure impact.
Previously, I was a Digital Experience Designer at Con Edison, managing User Experience, Design, Content Strategy, and Digital Strategy. I created wireframes, prototypes, and testing plans.
With my team, we build experiences that serve our customers throughout their entire journey and help move the business forward in measurable ways.
I’m here to help. Knowing that my work impacts the lives of millions keeps me motivated. I’m a champion for accessibility and try to bring it to every conversation.
When I’m not at work, I write and record music in my home studio. I’m a multi-instrumentalist and a former professional DJ. I’ve released three albums and one of my songs was featured on Judd Apatow’s “Love” on Netflix.
Some selected accolades
2021 Fortnightly Under Forty - Public Utilities Fortnightly
2019 Webby Honoree - Best Visual Design - Function
2018 Webby Honoree - Best User Interface
2018 Transforming Customer Experience Award -For providing a low-effort, high satisfaction experience for our customers
2018 Class Award - For outstanding customer service during the second period of 2018